Frequently Asked Questions

How is this course different to others?

We combine recorded lessons, podcasts and interactive quizzes with live classes at various time zones to ensure you can always access a class. All accessible on desktop, tablet and our mobile app!

Is the content taught by real teachers or AI?

Our entire course is taught by Patricia and Camila. We are real (human!) teachers and all interaction with us will be genuine with no AI in sight!

What level are the courses for?

They are for all levels, with courses, podcasts and live classes specifically for beginner, intermediate and advanced Spanish speakers. You'll have access to all content so as your learning progresses, you simply continue onto the next level.

Do I need to know Spanish already?

No, we have classes for the earliest of beginners through to advanced speakers.

Who can I contact for service support?

For any help regarding our course such as subscription payment, contact us at [email protected].

What type of Spanish do you teach?

We are both from Peru in South America but Spanish from both South America and Spain are very similar and all speaking and listening skills are transferable. We explain in the course some of the minor differences between regions so you are prepared for speaking Spanish anywhere!

Are the classes live?

Our course contains both interactive recorded and live classes. Our recorded classes have related quizzes and downloadable content to help embed your learning.

Our live classes cover a variety of topics and ability levels. Live classes occur at various times to account for different time zones.

How often are the live classes and at what time?

There are 8 live group classes per week. From Monday to Thursday:

Mondays: 6 pm UK, 1 pm Miami, 10 am Los Angeles.
Tuesdays: 8 pm UK, 3 pm Miami, 12 pm Los Angeles. And the second class at 6 pm Los Angeles.
Wednesdays: 1 pm UK, 2 pm Madrid and the second class at 7 pm Miami, 4 pm Los Angeles.
Thursdays: 8 pm UK, 3 pm Miami, 12 pm Los Angeles
Fridays: 2 pm UK, 9 am Miami.
Saturdays: 10 am Miami, 3 pm UK.

Live classes are 30 minutes long.

To join our live classes, head over to community and click on 'meet-ups'

What's included in the subscription?

Our subscription includes access to:

Our recorded Spanish Mastery classes with quizzes and downloadable content
Live Spanish classes
Our Spanish podcast episodes
'Shorts', our briefer video lessons series
A community of people like you, on their Spanish learning journey.
Spanish for Kids recorded video lessons

Can I get one-to-one private sessions?

Yes, we offer private sessions to support your learning for an additional fee. Sessions are bookable within the home page of our app.

How often is new content added?

New content is added every week, a new Spanish Mastery Course class, Spanish for kids and Shorts every week and new podcast every 2 weeks. If you'd like a specific topic to be covered, let us know!

How do I access the course?

You can use our iOS (iPhone & iPad) app, Android (phone & tablet) app, mobile/tablet/laptop browser, however best suits you.

How do I pay?

We accept payment via debit card, credit card, Apple Pay and Google Pay.

Do you offer corporate access?

Yes we do, please get in touch with us at [email protected].

What is your refund policy?

We are confident you will enjoy our course, however we have a 7 day, no questions asked refund policy. For a refund, please contact us at [email protected] within 7 days of your initial payment.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time.